STEP ONE- FILTER THE ACCOUNT
Can you work the account in the first place? Determine that it is not in a legal status, under bankruptcy or assigned with any internal code that should not be worked. Filtering the account will save time and money. The most important filtering element is the value of the account. Search efforts should be in direct relation to the value of the account. In other words, the more they owe the more you should search.
STEP TWO- PROFILE THE ACCOUNT
Knowing what you are looking for makes it easier to find it. The same holds true when you are working your accounts. Determine the type of account being worked so that unnecessary steps are not taken that waste time and money.
First, check your notes on the account and in the file. Confirm the addresses and phone numbers were not transposed or digits omitted accidentally. (Typo account) If the person has moved and has honestly forgot to tell you. Chances are simple searches will produce results. Contact neighbors, employment or references from the notes/file and call ALL numbers, even if you think they are disconnected- you never know. (Unintentional account) If the contact cant offer any information then you may have a challenge. (Runner Account)
STEP THREE- TIER THE ACCOUNT
Keep in mind this rule of thumb. Usually, the more they owe the harder they hide. Setup your search procedures on the value of the account. When going to a higher tier encompass all search procedures from previous tiers.
As always, Happy Hunting.
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