According to a leading recruitment specialist Brad Smart, 75% of recruitment decisions are wrong. One of the reasons for this is ?conversational blindness?. This means we often have an inability to detect a discrepancy between the question asked and the answer delivered, or in lay terms a smooth talker can easily slip us a fast one if they are confident.
Research from Harvard Business school reveals that that ?a successful dodge occurs when a speaker?s answer to the wrong question is so compelling that the listener both forgets the original question and the answer they were wanting to hear?. So it is easy if you are smooth and confident to completely dodge a question and answer another question and have the interviewer eating out of your hand. So you need a few more tools to help you spot the interview liar.
There is no foolproof method to spot a liar. However if you find a number of the following indicators all occurring at the same time, then you may be talking to a liar.
1. Liars sweat and fidget because they are uncomfortable with their lies.
2. Eye contact should be made for about seventy five percent of any conversation. Liars avoid making eye contact for this duration and often look down.
3. Liars use their hands to stop the lie from coming out, and so hands that come up to the face or cover the mouth, or even scratch the nose or ear, are indicating that a lie has been said.
4. The pupils of liars appear dilated and the vocal pitch is raised.
5. There will be a timing difference between the spoken word and their accompanying facial expressions.
6. When the liar smiles it is often a false smile where only the muscles around the mouth are used. A natural smile can be seen in the eyes squishing and displaying ?crows feet? from the corners.
7. Liars are less cooperative than those telling the truth.
8. A Liar will lack details about an event, and their story if questioned on a number of occasions it will have inconsistencies.
9. Liars like to change the subject and often use humour to sidetrack the conversation.
10. Liars often use saying to evoke trust like ?trust me?, or ?I?m as honest as the day is long?.
If you want to reduce workplace conflict turnover and managerial stress, it would be a good idea to become fluent in the language of behaviors because they reveal far more than the spoken word.
David is a selection and performance management expert. For a free report on this subject please visit http://www.profitablepersonnel.com
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